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Travelling with a Service/Assistance Dog

Criteria for Carriage of a Service/Assistance Dog

A dog is permitted to travel in the aircraft cabin on an Alliance Airlines flight if it:

  • is a dog (Guide, Hearing or Service/Assistance Dog) that has been trained to assist a person with a disability, to alleviate the effects of that disability; and
  • has been trained and certified or accredited by a training organisation or trainer that:
  1. is a full member of Assistance Dogs International  (ADI); or
  2. is approved under the Queensland Guide, Hearing and Assistance Dogs Act 2009 (Queensland Act); and
  • has a current Public Access Test (PAT) and meets the appropriate standards of hygiene, behaviour and safety for an animal in a public place, including an aircraft cabin; and
  • has not been declared a dangerous dog or restricted breed; and
  • does not have an infectious disease or pose a threat to public health or the health of other animals; and
  • does not exceed 45kg in weight; and 129cm in length 

These are the minimum requirements that Alliance Airlines considers necessary to meet its safety obligations, including its civil aviation safety obligations.
Dogs undertaking Service Dog training may be permitted to travel in the aircraft cabin at Alliance Airlines  discretion if they are being trained by a training organisation or trainer that is a full member of ADI or approved under the Queensland Act, where the dog has achieved a standard suitable for travel on public transport, including an aircraft cabin, and the flight is being taken as part of the dog’s final training or for the purpose of delivery. Review the Service/Assistance Dogs Conditions of Carriage prior to completing the Application Form.

If the dog meets all of the criteria for carriage, please complete and submit the Service/Assistance Dog Application Form and submit at least 14 days prior to travel.



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